After a complaint is filed, who will be notified if the licensee is to be investigated?

The correct choice indicates that both the licensee under investigation and their broker will be notified after a complaint is filed. This practice is crucial because it maintains transparency and ensures that the principal broker is aware of any issues that could affect the firm and its operations. The principal broker has a responsibility to oversee the licensees in their firm, and being informed about an investigation allows them to provide necessary support or guidance to the licensee.

Additionally, notifying the licensee ensures they are aware of the complaint and can prepare an appropriate response or defense. This two-fold notification is a key aspect of regulatory compliance and helps to uphold the integrity of the real estate profession. It also provides a framework for communication and accountability between the licensee, their broker, and the regulating authority.

In contrast, notifying just the entire firm or only the licensee does not adequately address the relational dynamics of responsibility and oversight in real estate practices.