Who will be notified if it is decided that the licensee will be investigated after a complaint has been filed?

When a complaint has been filed against a real estate licensee in Virginia and it is determined that an investigation will take place, both the licensee and their designated principal broker must be notified. This is an important procedural step in ensuring that all parties involved are aware of the investigation and can respond appropriately.

Notifying both the licensee and the principal broker fosters transparency and communication within the firm, allowing the broker to support the licensee during the investigation process. It also enables the broker to take any necessary actions regarding the licensee’s continued status within the firm during the investigation, thus protecting the interests of the firm and its clients.

The other options, while they may involve relevant parties, do not cover the requirement that both the licensee and their broker are informed of the impending investigation. For example, notifying just the licensee would leave the broker in the dark, which could jeopardize the firm's operations and integrity.